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Privacy Policy

Privacy Policy Commitment:

At Shishaland.co.nz we believe that keeping our customers privacy is most important. This privacy policy was created to assure you, our customers that shopping through our website,is one of the safeties ways to shop. Here you can find out what information we collect and for what use.

What the information is used for?

You provide information about yourself when you place an order. We use this information only to complete your order and provide you the service you deserve. We do not share this
information with any third party. This information is stored for future contact by email or phone.

We may collect the following information: your full name, email address, telephone number, billing address, recipients name and home address, the products you ordered and previous orders. We collect this information even if you decide to cancel your order and if you ask to just register on our website, then we request your name and email address.

"Live Chat Online" Feature:

We at Shishaland.co.nz do our best to provide the most outstanding customer service possible, we have a "Live Chat" feature where you can open a chat box in real-time with
Customer Service representative. When you start a chat with one of our representatives, the system recognizes you automatically. None of your personal information is reviled accept the information you've put in on registration to our site. This information is in no way shared with any third parties.

What are Cookies?

Shishaland.co.nz uses "cookies" which is a small collection of information which is sent to your web browser and stored as a text file on your hard drive. Cookies are used to identify visitors who have previously visited or registered our website. We assure you, that we do not use cookies to store or view any of your personal information. If you wish to place an order through our website, you must have cookies "enabled" on your browser. If you do not wish to enable cookies on your browser you may still place an order over our Live Chat or by the telephone.

Security/Credit Card Information:

All our payments are processed by third party. They are third party providers and we do not hold any of your payment or banking details.

HOW DO I KNOW MY PERSONAL INFORMATION IS SECURE?

We do our best to provide you with a safe and convenient shopping experience. Shishland limits the number of employees that have access to the databases that contain personal
data, and employees are advised of the importance of confidentiality.As an online retailer we use SSL technology, at the checkout the online retailer serves and your PC encrypts everything that you enter into your computer, such as credit card details, billing and delivery address. When it is encrypted, generally other computers are unable to make sense of it, therefore keeping the information private while it is being transmitted.

While we implement the above security measures on this site, you should be aware that 100% security is not always possible.

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